Contact Us
Contact Us
We'd love to hear from you! Whether you have a question about your order, a product, or anything else — our team is here to help.
📧 Email Us
Send us an email and we'll get back to you as soon as possible:
🕒 Our Support Hours
Monday — Sunday: 9:00 AM – 6:00 PM (SGT)
We'll respond when available and aim to reply within 1-2 business days.
📦 Order Issues
For questions about your order, please have your order number ready when you contact us. You can find it in your order confirmation email.
🏆 Members Club Enquiries
Questions about your Members Club status or 25% discount? Visit our Members Club page →
💬 Frequently Asked Questions
- How long does shipping take? — Typically 7–14 business days for international orders.
- Can I track my order? — Yes! You'll receive a tracking link via email once your order ships.
- What is your return policy? — We accept returns within 30 days of delivery for unused items.
- How do I unlock Members Club? — Simply spend $50+ and your 25% discount activates automatically!
We're here to help. Don't hesitate to reach out! 😊